Sr. Associate Supply Chain (Order Management) Bogotá

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. Amgen is advancing a broad and deep pipeline of medicines to treat cancer, heart disease, inflammatory conditions, rare diseases, and obesity and obesity-related conditions. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Sr. Associate Supply Chain (Order Management) Bogotá

What you will do

Key responsibilities include, but are not limited to:

• Execute and monitor customer and intercompany orders through shipment readiness and execution.
• Create, maintain, and follow up on sales orders (SO), stock transfer orders (STO), deliveries, and related transactions in SAP and applicable systems.
• Coordinate order and shipment readiness with Planning, Scheduling, Warehouse Operations, Transportation, regions/markets, and other cross-functional partners.
• Support carrier selection and freight booking activities in coordination with Transportation and Logistics Service Providers.
• Prepare, review, and coordinate shipment documentation and pre-alert communications with receiving markets and applicable stakeholders.
• Monitor open orders and shipments, identify potential delays or execution risks, and proactively follow up on pending actions.
• Support resolution and escalation of order and shipment exceptions, including customs holds, documentation issues, master-data issues, system issues, and other execution constraints.
• Maintain effective communication with regions/markets regarding order status, shipment readiness, changes, and issues requiring action.
• Support customer and master-data coordination when required for successful order execution.
• Maintain accurate and timely transactional data in SAP and applicable systems.
• Participate in operational meetings and communicate critical orders, shipment risks, priorities, and required actions.
• Support investigations and data gathering related to distribution events or complaints, while ensuring appropriate functional ownership is maintained.
• Follow established procedures, work instructions, and compliance requirements applicable to Order Management activities.
• Support process improvements, standardization initiatives, and development or maintenance of Order Management procedures and training materials.
• Develop basic operational metrics and reports using Excel or other available tools to support workload management and operational performance.

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The vital attribute professional we seek is a type of person with these qualifications.

Basic Qualifications:

• Bachelor’s degree in Supply Chain, Logistics, Business Administration, Engineering, Life Sciences, or a related field and 6 months of experience in Order Management, Supply Chain, Logistics, Customer Service, or a related operational function within the pharmaceutical, biotechnology, medical device, or another highly regulated healthcare industry.

• Advanced English is a mandatory requirement for this position and will be assessed throughout the interview process.

Preferred Qualifications:

• Hands-on experience using SAP or another ERP system to process or manage orders, shipments, inventory, or supply chain transactions.
• Experience using Excel and MS Office.
• Ability to manage multiple priorities, follow up on time-sensitive activities, and communicate effectively across functions.

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.