Remote Account Manager for Events Services Company

Work From Anywhere in LATAM or the Philippines

Work Schedule: 8:00 AM – 5:00 PM EST

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund.

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About the Client

A fast-moving, operations-first startup in the events and activations space is looking for an Account Manager to own activation workflows end-to-end and keep every partner interaction polished and error-free.

The company runs a high-volume activation pipeline — 100+ live activations at any given time — and operates with a lean leadership team that depends on tight operational execution. This role functions as a direct extension of leadership, covering activation readiness, CRM hygiene, and client-facing coordination under US-aligned hours.

About the Role

This role owns process automation and CRM integrity for a fast-moving revenue organization, identifying manual workflows across operations, GTM, and customer success and replacing them with AI-driven automation. It also owns the health of the HubSpot CRM end-to-end — structure, governance, and data hygiene — while building the data pipelines and reporting infrastructure that keep the funnel visible. Success means a cleaner, more automated revenue stack and dashboards the team can actually act on.

Core Responsibilities

AI Automation & Workflow Optimization

• Identify manual workflows across operations, GTM, and customer success
• Design and implement AI-driven automations to improve efficiency
• Continuously audit and optimize processes for scalability

CRM Management (HubSpot)

• Own CRM structure, hygiene, and governance
• Build and maintain pipelines, workflows, and segmentation
• Ensure accurate tracking across the customer lifecycle
• Conduct regular audits to maintain data integrity

Data Operations & Infrastructure

• Build and maintain data pipelines across systems (CRM, product, marketing)
• Ensure data accuracy, accessibility, and consistency
• Partner with internal teams to improve data capture and tracking

Reporting & Analytics

• Develop dashboards and reporting frameworks
• Translate data into actionable insights for internal teams
• Identify trends, gaps, and opportunities across the funnel

Systems Integration

• Integrate tools across the tech stack to reduce silos
• Evaluate and implement tools that improve operational efficiency

Requirements

Must-Have

• 3+ years supporting operations, events, or executive-level workflows with end-to-end ownership of activation or event processes
• Hands-on HubSpot experience, including pipeline hygiene, contact management, and accurate data entry across active pipelines
• Experience building and executing templated email sequences, follow-up flows, and light SDR-style outreach
• Working proficiency in Figma (basic edits) plus Google Slides or PowerPoint for deck creation and customization
• Experience running operational trackers in Google Sheets, Airtable, or Notion
• Availability for full EST coverage (8:00 AM – 5:00 PM), including occasional early/late shifts around events
• C1+ English (CEFR) — confident phone presence for client-facing calls

Nice-to-Have

• Experience with album/asset distribution workflows (Dropbox, Frame.io, or Drive-based)
• Prior exposure to event activation or production ops in media, partnerships, or experiential marketing
• Track record creating SOPs, templates, and QA checklists for scaling operations
• Experience with dedicated outreach automation platforms (Dripify, Mailshake, or HubSpot Sequences)

Benefits

• Competitive Salary: Based on experience and skills

• Remote Work: Fully remote—work from anywhere
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO: In accordance with company policy
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide

Our Recruitment Process

1. Application
2. Screening
3. Skills Assessment
4. Topgrading Interview
5. Client Interview
6. Job Offer
7. Client Onboarding

Ready to Join Us?

If you’re empathetic, organized, and passionate about improving patient experiences through operational excellence, this role is for you. Apply now to help make specialized healthcare more accessible to patients across the U.S.