Senior Manager, Investigations - Americas

Senior Manager, HR Investigations located in Bogotá, Colombia. Responsible for execution of employee relations investigations across the Americas.

Following the planned separation of DePuy Synthes, this role will be governed by DePuy Synthes employment processes, programs, policies, and benefit plans.

Key Responsibilities

• Execute end-to-end employee relations investigations, including intake, planning, interviews, documentation, findings, and recommendations.
• Manage a high volume of cases with varying complexity, ensuring timely resolution and adherence to service‑level expectations.
• Apply standardized investigation frameworks, tools, and documentation practices to ensure consistency and quality.
• Conduct thorough fact‑finding, including interviews and evidence review, to establish clear and defensible outcomes.
• Maintain accurate and complete case records in investigation systems, ensuring audit readiness and compliance.
• Partner with HR and Legal stakeholders to validate findings, align on recommendations, and ensure appropriate case closure actions.
• Identify patterns and trends across cases and elevate insights that may indicate systemic risks or recurring issues.
• Prioritize incoming cases based on risk level and complexity.
• Support continuous improvement of investigation processes, tools, and workflows to drive efficiency and quality.
• Provide guidance to HR partners on investigation processes, documentation standards, and case handling expectations.

Qualifications

• Education: Bachelor’s degree in Human Resources, Law, Industrial Relations, Business Administration, or a related field. Master’s degree, JD, or equivalent advanced degree preferred.
• Experience: 8–10 years of experience in employee relations, investigations, or a related HR discipline; proven ability to execute investigations end‑to‑end and manage multiple concurrent cases.
• Technical skills: Strong knowledge of investigation techniques, documentation standards, and employment practices across the Americas; familiarity with case management systems and investigation tools.
• Strong attention to detail, ability to document findings clearly and accurately, and ability to handle sensitive and confidential information with discretion.
• Effective collaboration skills to work with cross‑functional stakeholders in a matrixed environment.
• Preferred: Experience in a high‑volume, service‑oriented or centralized investigations environment; regulated industries such as MedTech, pharmaceuticals, or manufacturing; experience identifying trends and contributing to process improvements; exposure to labor relations or unionized environments; support of multi‑country investigations across diverse legal frameworks.

Other Requirements

• Language: English required; additional regional languages are a plus.
• Travel: Approximately 10–15%, limited and primarily for critical business needs.
• Certifications: HR, investigations, or compliance‑related certifications preferred.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law.

We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us via .