Client Ops Senior Analyst

Overview

The Senior Media Account manager actively supports and leads a wide range of operational and billing processes for clients/agencies that include different levels of complexity, always looking for efficiency, precision, and the minimum level of error possible.

Responsibilities

• Support billing and financial processes such as Billing Status, Delivery Confirmations (D/Cs), Client Invoice Creation & Draft Billing Report
• Support the creation of Budget Reports, Retainer tracking, Budget recon, Monthly Budget Tracker
• Support Media Tools flowchart revision: Excel workbooks for performance, Paid Media Flowchart
• AUTHORIZE: Mapping Unmatched estimates – map all new authorizations and review budget updates by brand and BU
• Budget Reports: LOB Dashboards, Retainer tracking, Budget recon, BCA Tracker OOW, Monthly Budget Tracker YoY comparison of monthly spending, Consolidated Monthly Snapshot
• Contract Ops: Terms & Condition’s Review, Business & Legal Points Review, Long IO notes update in Prisma. Q&A for Media Teams
• Support training for new team members
• Support documentation efforts for the craft

Qualifications

MANDATORY QUALIFICATIONS: Communication, Attention to detail & accuracy, Initiative, Excellent organizational skills including prioritizing, scheduling, time management, and meeting deadlines, Continuous learning, Collaborating with others, Strong problem-solving and analytical skills, Self sufficiency, Microsoft Office: Intermediate to Advanced Excel.

GOOD TO HAVE SKILLS /KNOWLEDGE: A strong communicator – able to write clearly, speak professionally, and translate data analysis into insights that can be acted upon by strategists, planners, and buyers alike, Process Improvement approach, Project management, Best practice sharing, Quality assurance, Project Management Skills.

REQUIRED SKILLS (MAXIMUN 10): MS Excel, Knowledge on proprietary platforms: Media Tools, Financial background.