Agente call center bilingue // B2 // Performance Bonus // Bogotá
$2,410,000 - 3,210,000Jornada temporal
Concentrix
Oportunidad para incorporarse como Agente Call Center bilingüe en Concentrix en modalidad presencial y remoto.
- Gestionar llamadas entrantes y salientes de clientes en español y/o inglés.
- Coordinar con equipos internos para resolver las consultas y problemas de los clientes.
- Analizar datos de llamadas para mejorar el servicio al cliente.
- Participar en capacitaciones para actualizar conocimientos y habilidades.
Requisitos
- Experiencia previa en atención al cliente.
- Conocimiento de herramientas de comunicación y CRM.
- Capacidad para trabajar en equipo y resolver problemas.
- Buena capacidad de comunicación en español y/o inglés.
Beneficios
- Ofrecemos un ambiente de trabajo colaborativo y de aprendizaje continuo.
- Contarás con oportunidades de desarrollo profesional.
- Acceso a programas de incentivos y bonificaciones por desempeño.
La incorporación en este rol te permitirá crecer profesionalmente y contribuir activamente al éxito de Concentrix.
Vacante publicada el 13 horas atrás
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