Inside Sales Representative

Inside Sales Representative

Department: Sales

Employment Type: Full Time

Location: LATAM-Colombia-Bogota

Description

As an Align Technology Inside Sales Representative selling Dental and Orthodontic equipment, you will work to identify and prioritize target accounts within an assigned territory, drive growth by continually understanding business needs and maintaining a positive customer experience. In this role, you will be instrumental in communicating with customers remotely and assisting with positive patient outcomes in Colombia.

In this role, you will…

• The Inside Sales Representative will close deals with new accounts via outbound calling and email communications from Align´s Corporate Offices based on Colombia.
• Develops sales opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing clinical information and explanations.
• Responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.
• Plan and execute Align’s sales strategy to determine practice vision, identify gaps, and establish solutions to drive sales within the practice.
• Develop and maintain positive relationships with each account, including staff, assistants and doctor by demonstrating practice focus based on integrity and trust.
• Understand account capabilities to help identify gaps and recommend training, technical resources, and support to ensure customers are well-equipped to treat patients with appropriate Align Technology solutions and ensure positive patient outcomes.
• Partner with additional internal company resources to optimize the customer experience and provide ongoing promotion of Align products.
• Ensure the effective fulfillment of assigned quota, other business objectives and assigned deadlines.
• Participate in proactive team efforts to achieve departmental and company goals.

For this role, you'll need...

• Bachelor’s degree in business or relevant field.
• 2 years of inside sales experience, or other relevant experience required.
• Proven record of successful sales achievements and competitive sales experience.
• Strong working knowledge of Microsoft suite of products.
• English communication skills.
• Must be willing to learn or have previous orthodontic and clinical knowledge.
• Must be comfortable conducting business over the phone and email.
• Proficiency with Salesforce preferred.
• Excellent oral and written communication skills.
• Can balance strong ability to nurture accounts with desire to seek out opportunities.
• Strong multi-tasking as well as problem solving skills.
• Ability and comfort having business discussion (ROI, margins, marketing) and asking the right business questions.