Retail Specialist (Amazon)

About Flywheel

Flywheel’s suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance measurement and improve sales, share, and profit. With teams across the Americas, Europe and APAC, we offer a career with real impact, endless growth opportunities and the support you need to be the best you can be.

The Opportunity

The Retail Specialist plays a pivotal role on our Retail Enablement team and in our clients’ wins. As a Retail Specialist, you will be responsible for mining data, synthesising insights, and assisting our Business Managers with delivering actionable recommendations to key clients. You will play an invaluable part in the execution of account strategy and help make a direct impact on our client’s businesses.

Retail Specialists are data driven and will learn the ins and outs of our Retail Partners’ systems. Retail Specialists will be trained in the specifics of how to succeed in eCommerce marketplaces and will be given the opportunity to learn the strategies that drive a successful eCommerce marketplace business.

In this role, you will have the opportunity to learn and specialise in a variety of retailers (Amazon, Walmart, Target)

What You Will Do:

• Tool and Resource Proficiency: Within completion of training; demonstrate consistent knowledge of Flywheel tools, resources, and data platforms
• Collaboration and Teamwork: Actively share knowledge and expertise with team members and colleagues
• Time and Project Management: Routinely update stakeholders (internal and external) on project progress, expectations, and deadlines
• Client Management: Establish trust with clients through transparent communication, timely deliverables, and consistent engagement
• Presentation and Storytelling: Effectively delivers new information, insights and/or data driven recommendations in client presentations
• Daily Tasks:
• Optimize, audit, and execute required changes to product detail page elements, product details and backend metadata
• Capable of leading all efforts associated with a new item launch from data aggregation to product onboarding
• Monitor item, buy box and promotion eligibility, reporting and/or troubleshooting changes to core products
• Maintain accuracy, integrity, and agreed cadence of internal and external reporting
• Analyze data to identify trends, opportunities, and solutions for client and team outcomes
• Assists team in promotional planning, deal submission, and day-of execution
• Agent of Flywheel tool accuracy and client impact through segmentation, bug identification, and ticket escalation
• Takes notes during client calls and provides follow-ups for both Flywheel and client team post-call

Who You Are:

• Ideally you have 1-3 years of experience working in an eCommerce space, working directly with clients or being deep in data analysis
• You are curious and have a desire to learn in a fast-paced environment
• You are an enthusiastic teammate who is open, collaborative and enjoy being a part of broader team
• Exceptional communication skills and professional presence
• Experience with Excel and an interest in expanding your expertise
• You are interested in growing your career in data analysis, merchandising, eCommerce
• You can understand a client goals, initiatives, catalog, category and competitive set in order to deliver day to day execution

Working at Flywheel

We are proud to offer all Flywheelers a competitive rewards package and unparalleled career growth opportunities and a supportive, fun and engaging culture.

• We have office hubs across the globe where team members can go to feel productive, inspired, and connected to others – team members go into Hub Offices 3x a week
• Flexible vacation time
• Great learning and development opportunities
• Benefits that help you live your best life
• Parental leave and benefits
• Volunteering opportunities
• If you’re looking to connect with teammates on a topic of inclusion and identity, chances are there’s an ERG for that.
• So you know: The hired candidate will be required to complete a background check
• Learn more about us here: Life at Flywheel

The Interview Process:

Every role starts the same, an introductory call with someone from our Talent Acquisition team. We will be looking for company and values-fit as well as your professional experience; there may be some technical role-specific questions during this call.

Every role is different after the initial call, but you can expect to meet several people from the team 1:1 and there might be further skill assessments in the form of a Take Home Assignment/Case Study Presentation or Pair Programming/Live Coding exercise depending on the role. In your initial call, we will walk you through exactly what to expect the process to be.

Inclusive Workforce

Flywheel Commerce Network’s goal is to create a culture where all individuals of all backgrounds feel comfortable in bringing their authentic selves to work. We want all people to feel included and empowered to contribute fully to our vision and goals. Flywheel Commerce Network is an Equal Opportunity Employer and participates in E-Verify. All applicants will receive fair consideration for employment. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.

If you have any accessibility requirements that would make you more comfortable during the application and interview process, please let us know at Ver el correo electrónico en click.appcast.io so that we can support you.

For more information about what data we collect and how we use it, please refer to our.