Bilingual Pharmacy Refill Coordinator

Bilingual Pharmacy Refill Coordinator

Company: LatinoPro

You'll ensure vital medication access and support patient well-being in a remote healthcare environment.

Responsibilities

About Latino Pro:
Latino Pro connects top bilingual professionals from Latin America with U.S. companies seeking reliable, culturally aligned remote talent. Our mission is to create long-term remote career opportunities while delivering high-quality support to international clients.

Role Overview:
We are looking for an experienced Bilingual Pharmacy Refill Coordinator to support daily pharmacy operations through proactive refill management, provider communication, and patient coordination. This role is ideal for someone detail-oriented, tech-savvy, and comfortable working in a fast-paced remote healthcare environment.

Responsibilities:
- Review patient profiles in advance to identify missing or upcoming refills.
- Contact doctor’s offices to follow up on refill requests and document updates in the system.
- Coordinate with patients for scheduling and follow-ups as processes are established.
- Assist with medication inventory planning based on upcoming patient needs and cost considerations.
- Handle administrative tasks such as invoice processing and general pharmacy support.

Qualifications (Required):
- Proven experience with pharmacy refill processes.
- Fully bilingual in English and Spanish with strong, patient-friendly communication skills.
- Tech-savvy; comfortable with EMR systems, remote desktop tools, and communication platforms.
- Experience with Pioneer is highly preferred.
- Clinical knowledge (nurse/doctor background) is a plus.
- Strong attention to detail, organization, and follow-through.

Skills

• Electronic medical records (EMR)
• Pharmacy management
• Remote desktop tools

Languages

• English (fully-fluent)
• Spanish (fully-fluent)