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- ...Querétaro (Arboledas) is hiring full-time, long-term bilingual Call Center Agents to support U.S.-based clients across several business... ..., provide customer service or sales support, follow scripts, document interactions, and meet performance targets. #J-18808-Ljbffr...PerformanceTiempo completo
Scalepex
Arboledas, Norte de SantanderHace 1 día - ...Office-based_Call Center Agent (Cundinamarca, Colombia) As a Call Center Agent, you will be responsible for handling inbound calls... ...the company's CRM or dispatch system. Meet or exceed key performance indicators (KPIs), including call quality, service request conversion...PerformanceTiempo completoTrabajar en la oficinaTurno rotativoTurno de nocheTrabajo por turnos
24 Hours Group
Soacha, Cundinamarca15 horas atrás - ...customer service company in Antioquia is seeking a Team Leader for Operations to supervise a call center team. This role involves coaching and motivating team members to meet performance metrics and managing day-to-day operations effectively. The ideal candidate has an...Performance
Convergys
Valle de Aburrá, AntioquiaHace 4 días $ 14,000 por hora
...Bilingual Call Center Agent – Multiple Business Areas On-site | Querétaro (Arboledas) $14,000 MXN net + paid training Scalepex is... ...strengths, you will be assigned to the business area where you can perform best and grow faster. What you’ll do Handle inbound and/...PerformanceTiempo completoScalepex
Arboledas, Norte de SantanderHace 1 día- ...necessary to ensure issues are fully resolved. Meet established performance, quality, attendance, and customer satisfaction goals.... ...Spanish , both written and verbal. Previous customer service, call center, retail, hospitality, administrative, or related experience...PerformanceHorario flexibleTrabajo por turnos
The Archetype Strategy
Colombia15 horas atrás - ...Your job is to answer inbound calls, qualify customers, book appointments... ...detailed and accurate call notes Represent both Diamond... ...Qualifications Previous CSR, call center, or customer service... ...hourly pay (based on experience) Performance‑based incentives (booking...PerformancePor horaTemporalRemotoInicio inmediato
Hireflix
Colombia6 horas atrásNueva - ...Responsibilities Manage inbound and outbound calls professionally in both English and... ...the customer Meet or exceed key performance indicators (KPIs) related to call quality, resolution time, and... ...in a customer service or call center environment Strong active...PerformanceTiempo completoContratistaRemoto
Colossyan
Colombia15 horas atrás - ...an inclusive and high-performing environment. Purpose... ...outbound and inbound calls for over multiple Countries... ...at all times. Perform all duties and activities... ...have been established, Call Quality and others performance... ...experience in Call Center (Customer Service,...PerformancePrácticaInicio inmediato
Scotiabank
Bogotá, D.C.Hace 1 día - ...by mutually agreed-upon procedures. You will lead a high-performing team through an exciting transition to build problem-solving,... ...of prior relevant people management experience in the BPO or call center industry Portuguese and English B2. ~ A strategic thinker with...PerformanceRemoto
TaskUs, Inc.
Medellín, AntioquiaHace 3 días - ...expected. The solution should be tested in terms of functionality, performance, reliability, stability, and compatibility with other legacy‑and‑or external systems. Roles and Responsibilities Audit calls/interactions/transactions for aligned agents Coach agents...PerformancePráctica
TaskUs
Sur, Valle del CaucaHace 2 días - ...deployment. Develop annual safety objectives and KPIs. Office & Call Center Safety ~ Manage health and safety risks associated with:... ...Lead investigations for all workplace incidents. Perform Root Cause Analysis. Track corrective actions through completion...PerformanceContratistaTrabajar en la oficina
Asurion
Bogotá, D.C.15 horas atrás - ...Conocer y aplicar las acciones descritas en el plan de emergencia. DEI In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances....PerformancePrácticaContratistaInicio inmediato
TaskUs Colombia SAS
Barranquilla, AtlánticoHace 3 días $ 4,000,000
...commissions Permanent contract with all legal benefits Performance bonuses 100 paid training Job stability and growth opportunities... ...Bolsa de trabajo Colombia ofrecemos puesto de Bilingual Call Center Agent C1 Native para el sector de CallCenter Telemercadeo en...PerformanceTiempo completoEmpleo permanenteContratoHorario flexible$ 2,310,000
...Handle inbound and outbound customer calls professionally and efficiently... ...in a fast-paced environment Meet Performance Expectations Manage high call volumes while maintaining professionalism... ...of 2 years of experience as a Call Center Agent. Minimum 1 year of...PerformanceContratoRemoto- ...refine policies and procedures while fostering a culture of continuous improvement. Your leadership will be instrumental in driving performance and developing our people. Working flexibly across any five days from seven. Qualifications Operational management...Performance
INGEPSY
Girardot, CundinamarcaHace 1 día $ 3,000,000
...COP Transportation allowance current legal rate Monthly performance bonus starting at 400,000 COP 42hour work week 2 days off... ...Work Bolsa de trabajo Colombia ofrecemos puesto de Bilingual Call Center Agent Customer Service para el sector de CallCenter...PerformanceTiempo completoContratoDesde casa2 días a la semana$ 3,000,000
...experiences. Key Responsibilities Inbound Calls Answer customer calls promptly and... ...Prior experience in customer service or call center environment preferred. Core Competencies... .... Professionalism under pressure. Performance Indicators Response time and resolution...PerformanceTiempo completoTrabajar en la oficinaLunes a viernes- ...Consultant , you will be responsible for designing engaging contact center experiences and delivering tangible business value to clients... ...in defining project success criteria and tracking delivery performance. Required Qualifications 3+ years of experience in...PerformanceRemoto
Xnrsolutions
Colombia15 horas atrás - ...connecting their business priorities with cloud, AI, automation, customer experience, and contact center solutions that improve customer engagement, operational performance, and business value. You will partner directly with C-level executives and senior decision-makers...PerformanceHorario flexible
Genesys
Bogotá, D.C.Hace 2 días $ 3,000,000
...Medellín (El Poblado) | Full-Time If you perform at your best in fast-paced, high-demand... ...breaks You will be on back-to-back calls for most of your shift while entering... ...Advanced English (B2+ / C1) Experience in call centers or high-volume environments Strong...PerformanceTiempo completoTrabajo por turnosLunes a viernes- ...in Customer Service, Customer Retention, Sales, Collections, Call Center Operations, or another customer-facing role. Fluent English... ...? ~100% Remote Position ~ Competitive salary and performance incentives ~ Opportunity to work directly with customers across...PerformanceTiempo completoDesde casaRemoto
$ 1,920,000
...built on accountability, collaboration, transparency, and high performance — while maintaining a strong focus on work-life balance and... ...values accountability, autonomy, and performance. Join a people-centered company where your contribution truly makes an impact....PerformanceContratoRemoto- ...adidas seeks a senior operations leader to own vendor service delivery for LAM contact centre programs, ensuring scalable, measurable performance and P&L compliance. You will forecast capacity, manage budgets and drive service governance with external partners to deliver...Performance
adidas
Bogotá, D.C.Hace 4 días - 24hours Group in Bogotá, Colombia, is seeking an Office-based Call Center Agent to handle inbound towing and roadside assistance requests. The role focuses on accurate data capture, clear customer communication, and coordination with dispatch to ensure timely help. Ideal...Trabajar en la oficinaTurno rotativo
24hours Group
Bogotá, D.C.Hace 2 días - ...departments. Specific individuals and team call handling and quality metrics will be... ...VCloud Management Team will review your performance periodically to assure these objectives are... ...support. The CSR utilizes his/her Contact Center experience, healthcare experience and product...PerformanceTiempo completoTrabajar en la oficina
- ...be tested. ~1–3 years of experience in customer service, call center, BPO, or client support environments ~ Must be based in Medellín... ...UK-facing customer service campaigns Familiarity with BPO performance metrics and quality assurance processes WHAT WE OFFER...PerformanceTrabajar en la oficina
- ...Potential Solutions (FPS) is a performance-based, analytically driven... ...responsible for handling inbound calls and interacting with customers... ...rates, customer satisfaction, and call handling time. Stay updated... ...sales – preferably in a call center environment. Experience in...PerformanceTrabajar en la oficinaTurno de tardeTurno de nocheHorario flexibleFin de semana
- 24 Hours Group is seeking an Office-based Call Center Agent in Barranquilla, Colombia. You will handle inbound calls for towing and roadside assistance, gathering details, and coordinating with dispatch to ensure timely service. Requirements include bilingual English...Tiempo completoTrabajar en la oficina
24 Hours Group
Barranquilla, AtlánticoHace 2 días - ...external partners across LAM, securing operational continuity, service reachability, cost control, elevated brand representation and performance management across contact centre operations. The role acts as the regional owner for vendor service delivery, forecasting,...Performance
adidas
Bogotá, D.C.Hace 4 días $ 1,920,000
...chat Provide timely and effective support to resolve customer issues Deliver a positive customer experience while meeting performance KPIs Communicate clearly and professionally with customers and internal teams Identify customer needs and offer appropriate...PerformanceContratoRemotoInicio inmediatoTurno de nocheTrabajo por turnosFin de semana
