Resultados de la búsqueda: 2 vacantes
...compensation package.
Personalized career growth.
Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more).
Active tech communities with regular knowledge sharing.
Education reimbursement.
Paid vacation days, sick...
Responsibilities
Continuously monitor key performance indicators KPIs such as call volume, service levels, agent availability, and adherence to schedules.
Analyze realtime data to identify trends, anomalies, and potential issues impacting service delivery and agent...