Resultados de la búsqueda: 2 vacantes
...problems, and service requests from internal and external customers.
Oversee shift activities including the influx of tickets, emails, chat, etc., ensuring availability of SD to customers and team productivity, including SDA workforce planning.
Monitor system...
...Email/End User Support: Provide end-user tech support via help desk channels (this could be by Salesforce service desk, email, slack chat), and offer assistance with setup, configuration, and troubleshooting.
Troubleshooting: Assist users with technical issues....
