Global Total Rewards People Experience Lead

About the role

At Convatec, we’re transforming how we are delivering people experience — moving beyond traditional shared services to create frictionless, people‑centric experiences at scale. As Total Rewards People Experience Lead, you will play a key global role in shaping and continuously improving how reward and mobility services are delivered across Convatec. Operating within our Convatec Business Services (CBS) model, you will translate Total Rewards strategy into simple, scalable, and high‑quality services that support colleagues and leaders around the world. This is a senior, hands‑on leadership role for someone who thrives in optimization, problem‑solving, and innovation, and who is passionate about improving colleague experience through smarter processes, strong partnership, and technology‑enabled solutions.

What you’ll do

• Lead and develop a high‑performing global Total Rewards People Experience team, fostering engagement, capability growth, and strong ownership
• Translate Total Rewards strategy into operational, scalable services, balancing global consistency with local requirements
• Continuously improve Reward and Mobility services across areas such as compensation, benefits, recognition, wellness, and mobility
• Identify opportunities to simplify, automate, and modernize processes, partnering closely with HR Technology, Finance, and GBS Transformation teams
• Act as a trusted partner to HR colleagues and business stakeholders to deliver reliable, compliant, and people‑focused services
• Own service performance through clear KPIs, governance, and continuous improvement
• Support a seamless colleague and manager experience across key lifecycle moments such as annual compensation processes, benefits changes, and employee movement
• Contribute to enterprise‑wide improvements by connecting Reward services with broader People, Finance, and IT processes

What you’ll bring

• Minimum 8 years of significant experience delivering and leading Total Rewards or People Operations services within a shared services or global delivery model
• Strong understanding of reward and benefit administration and how it operates across different regions
• Proven success in continuously improving services, including process optimization and automation
• Experience working with HR or HCM systems and partnering with technology teams to improve service delivery
• Confidence working with ambiguity, making decisions, and taking ownership end‑to‑end
• Strong stakeholder engagement skills and the ability to communicate clearly with senior partners
• A people‑centric mindset, with attention to detail and a passion for improving colleague experience
• Fluent written and spoken English (additional languages are a plus)

Location & work setup

This role is open to multiple locations and will be aligned to local employment structures. It requires close collaboration across regions and time zones, with flexible working arrangements available depending on location. This role is based in Bogotá and will partner closely with global stakeholders to support enterprise‑wide Total Rewards services.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.