Recruitment Supervisor

About the job

Discover your 100% YOU with MicroSourcing!

Position: Recruitment Supervisor

Location: Bogota, Colombia

Work setup & shift: Hybrid| Flexible

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

The Recruitment Supervisor will be responsible for the end-to-end hiring process for all tracks assigned to him/her and to his/her team and ensures the timely and effective completion of the client’s hiring requirements per agreed hiring process and turnaround time. The wide range of activities include, but not limited to: placing job ads, making call-outs, scheduling interviews, conducting behavioral interviews, client communication, placement, etc. This role is also expected to collaborate with the other departments/units within Talent Acquisition on all recruitment needs to ensure all open tracks are filled in a timely manner.

Key Responsibilities And Accountabilities

Recruitment Operations

• End-to-End Recruiting: Manage the full recruitment lifecycle for assigned requisitions, from job posting to job offer generation and contract creation.
• Candidate Screening: Filter applicants to ensure alignment with role credentials, and regularly endorse top talent to hiring managers.
• Process Facilitation: Conduct manager calibrations, client-specific testing, and manage the hand-off process for new hires to HR and Operations.

Team Management

• Performance & Productivity: Hold accountability for team headcount targets; track productivity metrics and resolve recruiter-related challenges.
• People Development: Conduct 1:1s, performance reviews, scorecards, succession planning, and mentor new team members.
• Admin & Logistics: Manage team shift schedules, attendance approvals, and task delegation.

Client & Stakeholder Partnership

• Strategic Advisory: Serve as a subject matter expert (SME) for assigned hiring verticals, providing strategic recommendations and attending kickoff meetings.
• Relationship Management: Build strong stakeholder relationships and partner with Operations and TA Managers to resolve first-level escalations.

Compliance, Reporting & Strategy

• Audit & Compliance: Ensure team adherence to recruitment processes, maintain system data integrity, and support internal/external audits.
• Reporting: Deliver regular hiring updates, productivity reports, and market/competitor intelligence.
• Process Improvement: Identify workflow roadblocks and collaborate with TA leadership to implement solutions.

Qualifications

• Bachelor's degree in Human Resources, Marketing, Business, or a related field. An equivalent of the same in working experience is also acceptable for this position.
• Supervisory experience of at least 2 years in a similar scope and capacity
• Exposure in Recruitment Operations, Team Management, and Client/Stakeholder Partnership
• Vast knowledge in Recruitment Applications and Systems, not limited to Applicant Tracking Systems, Assessment Tools, etc.
• Excellent communication and presentation skills.
• Good analytical skills driving the performance of the existing recruitment processes, identifying areas of improvement, creating solutions, and spearheading the development of new and improved strategies.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!